Privacy

Just Representation Ltd Privacy Policy

Your privacy is very important to us. We will never misuse or sell your data to anyone. We ensure any data we hold is stored securely.

This privacy policy sets out how Just Representation Ltd (trading as Hidden Doorways Travel UK & Ireland and Hidden Doorways Travel Europe) uses and protects any information that you give us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page and you should check this page to ensure that you are happy with any changes.

Who Are We?

Just Representation Limited is a privately-owned UK company specialising in luxury hotel, resort and ship representation around the world. We trade as Hidden Doorways UK & Ireland and Hidden Doorways Europe.

Any personal information provided to or gathered by us is controlled by Just Representation Ltd, a company registered in England at: 4 Splash Lane, Castor, Cambridgeshire, PE5 7BD. Registered number: 06491067.

Data Security

Data security is of the utmost importance to us and we are committed to ensuring information we collect from you is secure. To prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.

What Information Do We Collect?

Information that you provide to us both on and offline including:

  • Name
  • Work Email address
  • Mobile Phone Number
  • Work postal address
  • Work Phone Number
  • Information automatically received by us when you access our marketing information sent via newsletters or contact us by email or phone. Information automatically received when you visit the https://www.hiddendoorwaystravel.com website is covered by Hidden Doorways Travel privacy policy which can be found in the following link http://hiddendoorwaystravel.com/privacy/

The lawful basis for gathering this data under GDPR is ‘Legitimate Interests’.

What We Do With The Information We Gather?

We gather this information to maintain our contact database and to provide you with a better service for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new clients, special offers or other information which we think you may find interesting using the email address which you have provided.

We may contact you by email, phone or mail unless requested otherwise.

How Long Will We Hold The Information We Gather?

The data we hold will be retained for an indefinite period unless you were to leave your present place of employment whereupon we will delete the relevant data held against you

Who Else May See Your Data?

To assist you with any enquiries and to ensure that our company and your business can work together we may have to disclose some of your information to our partners including:

  • Our clients – namely hotels, resorts and ships around the world to assist with any bookings or contractual requirements
  • Destination Management Companies who we work with in our respective clients’ countries
  • Fellow hoteliers, airlines, trade bodies and representation companies who we may work with on joint projects.
  • Consultants who work for us on projects who sign confidentiality agreements to protect your data.

We only pass on information that is required to fulfil the booking/enquiry/project/event, such as name, email & phone number.

Please be aware that due to the nature of our business and of the internet, information and data you provide may be transferred outside the country where it is submitted to us. If you are submitting information or data from a country within the European Economic Area (EEA) it is possible that it may be transferred outside the EEA, where data privacy regulations may differ from within the EEA.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may choose to restrict the collection or use of your personal information in the following ways:

  • You may update and request details of any personal information which we hold about you by contacting our data protection officer at any time.
  • You may unsubscribe using the links on our marketing emails or you may contact us to unsubscribe for any or all marketing activity by email at [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

Our data manager can be contacted by writing to Data Protection Officer, 4 Splash Lane, Castor, Cambridgeshire, PE5 7BD or emailing [email protected]

Links To Other Websites

The https://www.hiddendoorwaystravel.com website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting third party sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Consent

By using our website, you accept its privacy policy. By providing your personal data, you consent to the use, processing, storing, transferring and disclosing of your information and data referred to in this policy statement for the purposes set out in this privacy policy statement.